Cloud Commerce Consulting CEO, Michael Zammuto wrote recently on his CIO.com column about the impact of data challenges on IT initiatives. Mike argues that many promising IT initiatives stall because they depend upon data being cleaned, enriched or combined as a precursor to success. BI and analytics projects are particularly dependent upon good data. Even with the best traditional tools and techniques, the process of preparing data for these projects does not scale well, often negatively.
This means trouble for IT chiefs and business sponsors alike. Mike argues that because machine learning algorithms can learn to categorize and clean data better as you as it processes more data, this means that AI is the only approach that scales data projects well.
Cloud Commerce CEO Michael Zammuto published a new article on CIO.com entitled 8 artificial intelligence technologies your enterprise needs today. The article is an executive summary and quick reference for CIOs and other functional, technology and business executives who are interested in understanding the most critical aspects of this crucial and transformative technology.
“AI” Is An Overloaded Term
Zammuto argues that the term “Artificial Intelligence” is an overloaded term. To insiders, academics and researchers this term is shorthand for general artificial intelligence which is the common view of AI as a system with intelligence that typically is modeled on biological cognitive systems. General AI is not a commercial product yet and is confined to research projects, predominantly.
Understanding The “AI Landscape”
Zammuto argues that, for enterprises, the term “AI” is more reflective of an “AI Landscape” that includes many interconnected technologies, available from a broad range of sources and vendors. Of these are ones that get a lot of media attention, including machine learning and automated assistants and chat bots, as well as less broadly appreciated technologies with massive potential including natural language generation and decision management.
CIOs Shouldn’t Try To Tackle C-suite Leadership on AI Alone
CEO Michael Zammuto’s first article arguing that AI and the big data and analytics work typically required to support an enterprise AI initiative is critical to success of the modern enterprise. He argues that the winners in every industry will emerge from the AI champions and that focus, talent and the ability to execute are critical to enterprise success.
UPDATE: Thank you for all the feeedback and support. We expect to publish much more very soon.
CEO Michael Zammuto is blogging on AI, Data and Analytics on CIO.com
We are proud to announce that Cloud Commerce Consulting CEO Michael Zammuto will be featured in a new blog on CIO Magazine’s site called Practical AI, Data and Analytics Strategies. Mike’s column will help technology industry executives and enterprise CIOs who are trying to develop and implement critical strategies in these areas. You can view Mike’s column here and subscribe via RSS to get future updates.
How Small Businesses Can Use AI to Outrun The Competition
Cloud Commerce CEO Michael Zammuto recently published an article on artificial intelligence and related technologies. He argues that “AI” is often used an umbrella term for a shift to a digital-first strategy of automation and learning. He provides an overview of Machine Learning, Smart Robots, Virtual Assistants, Speech Recognition, Natural Language Generation and Decision Management as key technologies for most businesses.
Zammuto argues that unlike other major digital technologies, these collectively represent a disruptive force that can move too quickly for companies to safely adopt a fast-follower strategy. he points to Amazon using their data and technology advantages to simultaneously compete in diverse spaces against grocery stores, robotics companies and cloud providers as an example that these technologies can allow disruptive competition to come from unexpected outsiders.
He proscribes a strategy for small businesses to focus on using current analytics and data initiatives to gain operational advantage and then reinvesting that into commercial products like virtual assistants that can easily be adapted to a company. After that, small companies can further develop internal skills and expert connections to make additional, highly targeted and strategic investments.
Zammuto advises focusing on using virtual assistants followed by investments in NLG analytics platform to realize quick cost and performance benefits. with better data capabilities he suggests focusing on a single, potentially transformative, part of the business for another investment. Be the best at that thing, he argues, and gain a focused, impactful advantage in one area. This can be cost, service, product, quality, logistics or other areas but make sure it has the potential to change your position within your industry. This he concludes will start you on a virtual cycle of innovation and differentiated advantage that can make any small business a leader.
Michael Zammuto has launched a new blog focused on major technology trends and their impact on our future. This journal included writings on Artificial Intelligence, Automation and various policy issues. Please consider visiting,